Non-customizable packages

Applies to: IOS

Introduction

In the Timestone Administrator (tsAdmin), packages may be marked as non-customizable, meaning the online customer will not be presented with choices for preferred image, background, and item options. Further options are available to control whether the online user should be presented with:

• only the "Add to cart" button
• the ability to step through each product, with the "Add to cart" button present at each step
• the "Add to cart" button only after the customer has stepped through all products

Examples

The three scenarios above, together with a customizable package, can be viewed on the Timestone Software demo website with this link.

Movie Tutorial

An accompanying step-by-step movie tutorial is available Non-customizable package, which covers the process in detail.

Non-Customization and Prompt Text Fields

It should be noted that a non-customizable package will still present prompt fields if they are present in the package's products.

Prompt text fields will always be presented to the user, regardless of whether a package has been marked as non-customizable.

Marking a Package as Non-Customizable

Packages are marked as non-customizable in the Filters/Extras tab. Double-clicking the package presents a pop-up window where the user can mark the package as non-customizable together with the desired sub-option.

Figure 1: Marking a package as non-customizable with the 'Don't step' sub-option

The Sub-Options

A non-customizable package has three options with respect to when the "Add to cart" button should be available to the end user.

Don't Step Through Products

With this option, the customer is immediately presented with the "Add to cart" button upon viewing the package. The customer does not have the option to step through and view the products in the package.

Figure 2: The "Add to cart" button is immediately available.

Offer to Step Through Products

Here, the "Add to cart" button is again presented immediately upon viewing the package. However, the customer also has the ability to step through and view the products in the package.

Figure 3: The "Add to cart" button is available, but the customer can step through the products.

Force to Step Through Products

With this option, the "Add to cart" button is not presented to the customer until after they have stepped through the products.

Figure 4: Forcing the customer to step through the products before presenting the "Add to cart"
button.

End of article