Setting up tsPortal on a new computer

Applies to: tsPortal


This document is for people already using tsPortal who wish to install it on new or additional computers. First time users of tsPortal should please consult with Timestone staff as the MySQL server will need to be appropriately configured before beginning.

Computer reuirements

  • Windows 64bit
  • Filemaker 16 or later already installed

Quick installation guide

  1. Copy the tsPortal app from another computer or download the latest version from the Timestone Software website
  2. Download the ODBC connectors and the ODBC configurator from the Timestone Software website
  3. Run the ODBC connector installer accepting all default settings
  4. Run the ODBC configurator, entering the name or IP address of the MySQL server when prompted
  5. Launch tsPortal


Figure 1: tsPortal and the ODBC connector and configurator can be downloaded from the website

Detailed installation guide

Step 1: The tsPortal app

Copy the tsPortal app from a computer where it is already being used or alternatively download the latest version from the Timestone Software website. The file from the website is a self-extracting exe. Running the exe will extract the tsPortal to the same location as the downloaded file.

Step 2: Install the ODBC connectors

tsPortal communicates with the MySQL server via an ODBC connection (Open Database Connectivity). General information on ODBC is available "here"

The ODBC connector (also called ODBC driver ) is available for download from the Timestone Software website. Run the downloaded file, accepting all default settings.


Figure 2: Installing the ODBC drivers

Step 3: Run the ODBC configurator

Once the ODBC drivers have been installed, they need to be configured in order to communicate with the MySQL database. To this end an 'ODBC configurator' is available from the Timestone Software website. Once downloaded, run the configurator which simply prompts the user for the IP address or name of the MySQL server. This is the same IP address/name as that entered in the connection window of tsAdmin, NeoPack and the other apps.


Figure 3: Specify the address of the MySQL server

Step 4: Launch tsPortal

With the previous steps having been successfully completed, tsPortal can now be launched. Note if the app was freshly downloaded from the Timestone Software website it will be necessary to reset any preferences in Edit>Preferences.

End of article