Fulfill bitmap Printing

Jacob - Sumner Photography's Avatar

Jacob - Sumner Photography

08 Nov, 2012 01:05 AM

With the latest version of fulfill I cannot rip to bitmap.

I just upgraded today and it just hangs when I try to rip to BMP and .JPG. I assume its other formats as well. Its necessarily as part of our online workflow to print 1dpi bitmaps of the fulfill orders to purge them from the system in preparation for our online late ordering, so this feature is a must have.

To replicate the problem filter by Job, Print with the bitmap printer to 1dpi bitmaps to a local folder and setup the filtering to print all unprinted orders. Use thumbnails for everything. It hangs/crashes every time.

  1. Support Staff 1 Posted by Dino Apolito on 08 Nov, 2012 10:59 PM

    Dino Apolito's Avatar

    Jacob, I assume you never print to a printer with a Fulfill given your workflow but if possible can you try that?

    And please email me TV details so we can connect and have a look.

  2. 2 Posted by Jacob - Sumner ... on 09 Nov, 2012 12:15 AM

    Jacob - Sumner Photography's Avatar

    We only print from fulfill in a legitimate way for late orders, and its been working great.
    I tried using the built in Noritsu QSSnetorder driver to our noritsu and still no dice. I sent you the teamviewer details.

  3. Support Staff 3 Posted by Dino Apolito on 09 Nov, 2012 12:39 AM

    Dino Apolito's Avatar

    quick question. did you run tsadmin when you downloaded this Fulfill?

  4. 4 Posted by Jacob - Sumner ... on 09 Nov, 2012 12:49 AM

    Jacob - Sumner Photography's Avatar

    Yes. TSadmin was run and gets used on that machine all the time.
    (its screen is nicer for that kind of thing)

  5. Support Staff 5 Posted by Dino Apolito on 09 Nov, 2012 12:56 AM

    Dino Apolito's Avatar

    This is tsAdmin I'm taking about, not tsIOS. Anyway we will jump on soon and have a look. It's printing OK here

  6. 6 Posted by Jacob - Sumner ... on 09 Nov, 2012 12:59 AM

    Jacob - Sumner Photography's Avatar

    Yes, tsAdmin, with all the offers and products and fun stuff. The screen is bigger, so it's easier to see what you're working with. I'll make sure to leave those machines on and ready. Thanks a bundle as always Dino.

  7. Jacob - Sumner Photography closed this discussion on 07 Mar, 2013 11:29 PM.

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