IOS Provider Tab

adscdma's Avatar

adscdma

13 Sep, 2011 11:05 PM

In tsIOS on teh Provider tab, what are Provider Code, Provider Name, Email advice to, and Email reply to? What is to be entered in these fields?

  1. Support Staff 1 Posted by Dino Apolito on 15 Sep, 2011 02:34 AM

    Dino Apolito's Avatar

    If you use accounts in tsAdmin these fields will be pre-populated when you hit tsIOS for a job in that account. The account code will equate to the provider code and so forth..

    In the absence of accounts (or even with accounts) you can enter data here manually for each job.

    The Provider Code is really only used by labs or franchisers who host on behalf of multiple photographers. Sometimes the lab may have a common landing page for all photographers and the customer is then shot off to the appropriate custom site depending on the Provider Code. The Code also stops a shoot key from Photographer A being used on a site for Photographer B even though both those photographers are on the same database - the lab's database.

    The Provider Name is useful for everyone. Enter something here for example Acme Photography and when the customer gets a confirmation email for their order the subject line of their email will read Acme Photography Order #fgr4527

    Email Advice To and Email Reply To. The first is where you want a confirmation email to go. Yes the customer will always get an email but you may want one too. Enter an email address here and you too will get an email for each order. The second is the reply to address in the customers email. Most times you'd have these two email addresses the same

  2. Dino Apolito closed this discussion on 15 Sep, 2011 02:34 AM.

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