Changing Sub Samples for IOS

Wayne's Avatar

Wayne

13 Jul, 2013 11:09 AM

Does anyone know a way that you can change the sub samples after you have uploaded a job to IOS. Turns out the quality isn't good enough when viewing online as they are group images with lots of small head that you can;t see clearly. I have created a new subsample that should be good enough but there doesn't appear to be anyway of applying it to an existing job?

  1. 1 Posted by Jacob - Sumner ... on 16 Jul, 2013 12:41 AM

    Jacob - Sumner Photography's Avatar

    The subsample size as defined in the job settings isn't what IOS uses when creating web previews; The image size uploaded onto your IOS site is a set size that's coded into the uploader.

  2. 2 Posted by Wayne on 18 Jul, 2013 08:09 AM

    Wayne's Avatar

    Thanks for that. It's a real problem for us as the group images are nowhere near good enough quality to view online.

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