IOS pre orders

Lynn's Avatar


06 Mar, 2012 12:27 AM

I have a district that wants us to offer packages to students prior to the shoot date... How do we do this? Is it done through the Job Key? If so, do we print that on every envelope prior to the shoot and then parents are able to log in using that key and order ahead of time?

This is urgent as we may be in breach of our contract if we cannot offer this!!!

Please help ASAP:)

  1. Support Staff 1 Posted by Dino Apolito on 06 Mar, 2012 06:02 AM

    Dino Apolito's Avatar

    You still give them the subject key so you'll need to get the date well beforehand to get the key printed onto your shoot cards/order envelopes etc.

    Then when you upload the job you check the "pre-orders" options. When you're ready you download the orders into NeoPack. After the shoot you can upload again this time with images.

    Note there are limitations to the "pre-orders" method. Have a read of the knowledge base article on uploading jobs.

  2. 2 Posted by lynn Adams on 06 Mar, 2012 05:23 PM

    lynn Adams's Avatar

    I cannot make sure that every shoot key is given to the correct student!!!

    Is there anyone else doing this already? If so, how does it work for you?

    I know LT does it...


  3. Support Staff 3 Posted by Dino Apolito on 07 Mar, 2012 12:16 AM

    Dino Apolito's Avatar

    A lot of people use pre-orders here - it's expected by just about every school. I assume the photographer gets them the shoot key when the information goes home about photo day.

    For example my daughter brought home an order envelope which had all sorts of stuff on it including the shoot key, information about the packages, URL and the barcode used by CapturePost. She can order from the envelope and bring it to shoot day or she can go online and order that way - which offers incentives and special "online only" packages.

  4. 4 Posted by Lynn Adams on 07 Mar, 2012 01:20 AM

    Lynn Adams's Avatar

    But the teacher has to make sure that only that child receives that specific ordering envelope with that specific shoot key? The teachers in my area are not that smart:)

    Lynn Adams
    THOP Account Representative
    (951) 654-9999 ext. 333

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