IOS reports.

anouk's Avatar


08 Feb, 2012 03:00 PM

We had a giny pig this year to try the IOS. The major clitch we had was:
We don't know wich pose has been order with which background because it isn't written on the e-mail. Why do he need that, because there is some products, like mugs, retouching, follow up for a customer... that he does at his studio.
For us at the lab it would be really usefull too to have this info on the e-mail report because we always do some fine tuning on the greenscreen before doing the final prints. So we are not printing directly from fulfill, we go in Neo, call the background, adjust the greenscreen then we print from fulfill.

For us it is a must to have the background info and the pose on the e-mail report.

Thank you dino


  1. Support Staff 1 Posted by Dino Apolito on 10 Feb, 2012 05:11 AM

    Dino Apolito's Avatar

    This information cannot be in the email.

    The email is a confirmation of the ORDER.
    An order can refer to several SUBJECTS (for example a mother orders for all her children)
    Each subject could have several poses.

    However you can run a report from tsPortal that will give you the information you need.

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