keyed out subject on print from old server

Sheldon Powelson's Avatar

Sheldon Powelson

31 May, 2018 05:54 PM

OK so we switched to the new server fall of last year. After doing so all is well on it, but if I go to print something from the old server the color has a blue overlay aka mask look to it. So I am not sure what the setting is that is doing this. I did some testing and if I take the same image and re-import it and match image again to the new one prints fine? Very baffling on what would be doing this. Also as the examples show the subject is keyed out? I am using png files for the keyed subjects. with the refresh rename from the original jpg files.

  1. 1 Posted by Sheldon Powelso... on 07 Jun, 2018 05:43 PM

    Sheldon Powelson's Avatar

    After having Mark login, he found that the sql data had a mask turned on. He removed the mask from the data all work great again.
    thank you Mark for your help with this.

  2. Sheldon Powelson closed this discussion on 07 Jun, 2018 05:43 PM.

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