Two questions for tsPortal

Brandon - District Photo's Avatar

Brandon - District Photo

21 Jul, 2014 11:56 AM

Can someone give a brief break down of which tables get automatically updated in tsPortal and which ones will only update on a refresh. Our database is huge and refreshing takes quite awhile, so the less we need to refresh the better.

My other question is about the MBS plug-in. From the Vegas seminar, I was under the impression that the only way to get the image previews to show up (without manually setting paths or exporting thumbnails) was to use this plug-in. However, we just got tsPortal and we can see all of our images in Subjects mode with no additional set up. Of course it's not using the plug-in, but it displays the image next to the plug-in window. Dino, can you explain the benefit of using the MBS plug-in?

  1. Support Staff 1 Posted by Dino Apolito on 23 Jul, 2014 01:11 AM

    Dino Apolito's Avatar


    You will see changes in the 'base' timestone tables - Jobs, Subjects, Orders etc - without refresh. Si if you start a new job or change a subject name for example, you don't need to refresh to see those changes. Other stuff will such as anything that has a calculation, many reports and summaries. You can go to Edit>Preferences and turn off any refresh items you don't think you'll need. This will help with refresh time somewhat.

    The idea with refreshing is to do it last thing at night or first thing in the morning then not worry about it. It's unlikely you will need to see refreshed data at 10am for stuff that was done at 9am. Normally in tsPortal you will looking up stuff that is already a bit old. It depends on what you're doing and you'll soon get to know when you need to refresh and when you don't. (Incidentally one reason large organisations like banks, call centres etc tell you "It will take 24 hours before it gets into the system" or "transactions from the previous day may not show up yet" is precisely this.They too are working from flattened data optimised for them rather than the original data that is optimised for storage.

    Regarding the image previews. The right hand side will show you the original image when it can. It looks for them in this way...
    1. If you've selected 'Remember the path' when you imported them then it will know where to find them. I suspect this is what you're doing and why you see them.
    2. You can enter a parent path in File>Paths. It will then look in that location for a jobname folder or a jobname#images folder
    3. You can enter an explicit path in Jobs Mode for each path

    For many people none of those three criteria are true or not true for all jobs so they will not see the image on the right hand side. In this case you can use the MBS plug-in. This will display the thumbnail that is stored in the database. And it is always there and in the correct rotation. Some people elect to do both so they see a before and after.

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