Hi Scott. Can you give me and example of how something is
displaying differently in a NeoPack job vs IOS? Be specific about
the fields, data, template etc. I'm unclear on where exactly the
problems are happening, and it doesn't seem like something that
I'm not sure what is going on, but we've refreshed a job, both images and offerings on numerous occasions, and we can't get the graphics to flow through to the IOS. The graphics and templates work perfect in NeoPack, and the template will show up in the IOS, but no graphic that is linked to the data for that job. It is really frustrating, so I'm not sure if it’s a data problem, if there is something in the IOS we need to check or what. We have other jobs posted without issue, so there is definitely something with this job. If you want to look, our website site is
and a shoot key to use is:
With this job, we have Lacrosse in our "sport" field at the Job level, folder level for each team, and at the subject level for each kid. But the Lacrosse graphics will not flow through. They do flow through in NeoPack though.
I've attached a screen shot of my monitors with the NeoPack Queue on the left showing Package A with all the correct templates and graphics and the IOS of the same key I sent you without the graphics for lacrosse.
This one is driving me nuts, so any advice you could give would be greatly appreciated.