4.3 Bug - NeoPack printing via Timestone Print Job (RipTime + PrintTime)

davidm's Avatar

davidm

13 Feb, 2014 01:35 AM

We just found an issue with the 4.3 beta.
We have a template that inserts several different images using labels. When printing as bitmap, we get images 1-4 showing up in their respective holes. When printing as a Timestone Print Job, one of the images is repeated in every single hole. When printing multiple pages using the same technique, the one image is repeated across all pages, not just within the selected page.
We tried the same templates in v3, and it worked correctly, so as far as I can tell, it's a bug in NeoPack.
Oddly enough, the preview that shows up in RipTime shows the correct images, but after rendering, the resulting image is wrong.

  1. Support Staff 1 Posted by Dino Apolito on 13 Feb, 2014 03:05 AM

    Dino Apolito's Avatar

    Yes we were just made aware of this recently and are searching for the cause

    Thanks
    Dino

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