Error with new Neocomposite Templates

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production

24 Feb, 2013 09:50 PM

We're having some trouble creating a NeoComposite Template that has different rotated versions. It will save and close fine, but whenever we’re trying to open up the newly created templates, error “E_FILE_INVALID DesignFile.cpp(515)”. Please see attached screen grab for your reference.

We've tried this with templates as simple as having just a subject block, as well as one that has more graphics.

We’re running version 4.2.130127 and have come across this when trying to create the template on both Windows XP and Windows 7 machines.

  1. 1 Posted by lisa nelson on 16 Oct, 2013 06:24 PM

    lisa nelson's Avatar

    i have had this same issue. Is there a resolution to it yet?

  2. Support Staff 2 Posted by Dino Apolito on 17 Oct, 2013 12:51 AM

    Dino Apolito's Avatar

    This was fixed quite a while ago. The version quoted above was from january. It was fixed in a subsequent update to 4.2

  3. 3 Posted by Lisa Nelson on 17 Oct, 2013 03:59 PM

    Lisa Nelson's Avatar

    thats interesting since i am running 4.2.130127 and it still isn't
    working.... is there something else i need to update?
    thanks for your help, this would really help things.

    Lisa Nelson

  4. Support Staff 4 Posted by Dino Apolito on 18 Oct, 2013 12:50 AM

    Dino Apolito's Avatar

    Lisa, that's what I was saying. 130127 was quite a while ago. Pretty sure it was fixed in a later update possibly as early as the 130228 update.

    Those digits are build date in yymmdd format btw. So 130228 is February 28th 2013

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