ChromaKey and PackBuilder

gargano's Avatar

gargano

26 Jul, 2011 06:44 PM

I'd like to perform green screen keying while in PackBuilder, but I receive an error saying "A license for this module is not available." The File-Options-Image Correct-Use chroma key box is checked, and I have ChromaKey licenses available. Am I missing something?

  1. Support Staff 1 Posted by Dino Apolito on 26 Jul, 2011 08:41 PM

    Dino Apolito's Avatar

    Is this PackBuildr on a stand-alone USB donglemor does it run off the License Server?

    In any case if you donhave a CK license make sure you have enabled the CK option in File>Options>image correct

  2. Dino Apolito closed this discussion on 26 Jul, 2011 08:41 PM.

  3. gargano re-opened this discussion on 26 Jul, 2011 09:11 PM

  4. 2 Posted by gargano on 26 Jul, 2011 09:11 PM

    gargano's Avatar

    The PackBuilder license is enabled with a USB dongle. The computer also has access to the license server.

  5. Support Staff 3 Posted by Mark Renken on 26 Jul, 2011 10:56 PM

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    Is your green screen license on the PackBuilder dongle or on the license server/

    Mark

  6. 4 Posted by gargano on 27 Jul, 2011 01:04 PM

    gargano's Avatar

    It's on the license server.

  7. Support Staff 5 Posted by Mark Renken on 27 Jul, 2011 04:28 PM

    Mark Renken's Avatar

    That would be your problem. Dongled programs cannot access and use any licenses that are on your license server. In order to make it work we would need to have you purchase another green screen license and we can add it to your dongle (we'd trade it out) or trade your dongled PackBuilder in for a server version. If you trade it in for a server version you loose the freedom of taking it about.

    Just let me know what you want to do.

    Mark

  8. 6 Posted by gargano on 27 Jul, 2011 06:59 PM

    gargano's Avatar

    Thanks Mark. I'll let you know.

  9. gargano closed this discussion on 27 Jul, 2011 06:59 PM.

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