Neocomposite error in 4.2 beta

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08 Aug, 2012 01:03 AM

Invalid pointer error displayed when "Tweek Page " is selected.

  1. 1 Posted by david on 08 Aug, 2012 01:05 AM

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    Once error is displayed and cleared the page is not displayed for editting.

  2. 2 Posted by david on 08 Aug, 2012 02:07 AM

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    If artwork is not a part of the template /layout but as a part of the data base or details in a field then printing seems to work

  3. Support Staff 3 Posted by Dino Apolito on 08 Aug, 2012 05:20 AM

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    David, seeking clarification here. Is the error when tweaking the page or printing the page?

  4. 4 Posted by david on 08 Aug, 2012 07:10 AM

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    Hi Dino,

    When I wish to Tweak the page the error is displayed and I cannot tweak the page.

    When I print a page artwork that is a part of the template/layout will not print and the subjects are not printed on the page .
    If I print using the bmp stored in the tnj file subject not printed.
    If I print using the actual file the subject is printed.

    Same type of error any artwork /graphics stored in a template will not print .
    Even just a black box drawn in template mode.

    If a template has graphic boarder (black square/ white square inside black and an image whole set to B/W ) printtime will error and stop.

    Screen not refreashing when setting a protect/garbage area.

    If a file is edited in 4.2.b I cannot open it in 4.1.1.

    Hope this helps.


  5. 5 Posted by david on 08 Aug, 2012 06:19 PM

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    Have updated to the 4.2.080812.
    Printing with artwork/graphics saved in the template/layout seems to be working again ok.

    Tweak page error in NeoCompsite still being displayed and unable to tweak.

    ChromaKey Protect/Garbage screen not being refreash after being applied.

  6. 6 Posted by david on 14 Aug, 2012 12:27 PM

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    Any luck with the tweak page in neocomposite ?

    Thanks for the chromakey screen refresh on protect/garbage function.

  7. Support Staff 7 Posted by Dino Apolito on 16 Aug, 2012 10:17 AM

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    Tweak seems to be working for me and there haven't been any other reports to the contrary.

    Does it happen every job, every set of templates?

    Can you send through the templates in question?

  8. 8 Posted by david on 16 Aug, 2012 04:08 PM

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    Hi Dino,
    Please fine attached a template .
    This template was used and tried to tweak.
    Screen grab of error displayed attached as well.

    I have tried quite a few page templates and am unable to tweak/edit the pages.

    I'm running windows 7 64bit OS with 16gb RAM .

    Files being used are TNJ if that helps.


              David C. Pforr
              Plant Manager
              Address: Unit 6 / 170 North Road - Woodridge - QLD - 4114
              Mailling: PO Box 1445 - Sunnybank Hills - QLD - 4109
              Phone: +61 (7) 3808 1400 Fax: +61 (7) 3808 1433
              Email: [email blocked]

  9. Support Staff 9 Posted by Dino Apolito on 17 Aug, 2012 03:26 AM

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    Thanks David, we think we know what it is and shall fix

  10. 10 Posted by david on 23 Aug, 2012 12:28 AM

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    Hi Dino,
    Is there any chance of getting a fix for the tweak page or a work around.

    It happens on all templates .

    If I open a template for editing and save it back, I get error message "The parameter is incorrect. DesignImages.cpp(1044).

    Once this has been done the error message is not displayed if save again.

    But the page can not be Tweaked.

    The new 4.2 file cannot be opened in 4.1.1 so not able to access the function there.

    60% of the pages made the images are forming to the bottom of the page. So need to tweak the image block up.



              David C. Pforr
              Plant Manager
              Address: Unit 6 / 170 North Road - Woodridge - QLD - 4114
              Mailling: PO Box 1445 - Sunnybank Hills - QLD - 4109
              Phone: +61 (7) 3808 1400 Fax: +61 (7) 3808 1433
              Email: [email blocked]

  11. Support Staff 11 Posted by Dino Apolito on 23 Aug, 2012 12:42 AM

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    Hi David, we should have updates at the end of this week

  12. david closed this discussion on 05 Oct, 2016 07:01 AM.

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