Job Tracker

Brandon - District Photo's Avatar

Brandon - District Photo

30 Jul, 2014 03:54 PM

We can't start tracking a job until the job contains some data. The problem is, we do a few steps in our workflow before data ever makes it into NeoPack, so we can't start entering Station data until we get to NeoPack which is the 3rd or 4th Station, depending on what the job is. We're probably unique in this situation, but we create the job first in NeoPack, then the job goes to other stations like Color Correction or Data Entry (where we actually use MS Access to interface with the job we created), then once those steps are completed the data gets imported into NeoPack.

Is there any way you can allow jobs to be tracked regardless if there is data in it or not?

  1. Support Staff 1 Posted by Dino Apolito on 31 Jul, 2014 12:01 AM

    Dino Apolito's Avatar

    You don't need to add any data to a job before it appears in Job Tracker.

    However if the job has been created since your last refresh then tsPortal will need a refresh for Job Tracker to see it.

  2. Dino Apolito closed this discussion on 31 Jul, 2014 12:01 AM.

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